All orders placed before October 31st ship on or around November 4th.

faqs

What is The Pampered Parent?

The Pampered Parent is a supportive online community and self-care subscription box for moms of children with special needs. The Pampered Parent’s overall mission is to offer support, encouragement, inspiration, and a sense of belonging to the moms who deserve it most!

The Community: Subscribers will gain access to The Pampered Parent’s private online community so they can connect with other parents of children with disabilities in a safe, welcoming space. There will be daily encouragement, helpful tips and conversations, fun events, guest speakers, etc. for our moms to enjoy.

The Box: Each box has a different motivational theme and includes:

  • An exclusive item (t-shirt, tote, mug, or tumbler) with a special saying or quote about disability inclusion or acceptance
  • Self-care products like motivational books and interactive journals, positive affirmation items, relaxing bath and beauty products, and edible treats
  • One “featured item” from a company that is run by and/or employs individuals with special needs
When do boxes ship?

Our sales cycle works like this: If you buy a box between May 1-31, you get the June box. So, place your order by the last day of the month to get the next month’s box! Our boxes ship on or around the 4th of each month.

If you order in the beginning or middle of the month, please know that you won’t get your box until the beginning of the next month. But no worries! You’ll have 24/7 access to our online community while you wait! 

Is shipping included in the price?

We want to make sure you get as many high-quality products as we can give you, so shipping is not “built in” to the cost. Shipping is already discounted to a flat rate of $7 – we absorb the rest.

Please Note: We currently only ship within the US and do not ship internationally.

When will I be billed?

Billing occurs on the 15th of each month for the next month’s box. For example, you would be billed on July 15th for the August box (which will then be shipped on or around August 4th).

When will my subscription renew?

If you choose a month-to-month subscription, you will get an email around the 12th of each month reminding you that your subscription is about to renew on the 15th.

If you choose a 6-month or 12-month subscription, your subscription will renew on the 15th of the 6th or 12th month. For example: If you sign up for a 6-month subscription from June-November, you will receive an email around November 12th letting you know that your subscription is about to renew for another 6 months. 

How do I cancel my subscription or skip a month?

Cancelling: We will be sad to see you go, but you can cancel your subscription at any time. Just log into your account, go to the subscription page, and select the option to cancel. If you have committed to a 6-month or 12-month subscription and have boxes left to receive, you will receive and be charged for the remaining boxes. Then, upon completion of your original commitment, your subscription will automatically be cancelled. Additionally, we do not offer refunds on boxes that have already shipped.

When cancelling, please remember to cancel at least 24 hours before the renewal date to ensure you don’t get charged.

Skipping: You can also choose to skip a month, instead of cancelling altogether, by logging into your account. Then, when you’re ready, you can easily resume shipment of your boxes any time!

Can I stay in the online community after my subscription ends?

Yes! We would love you to stay in our “Pampered Parents” private community, even if your subscription ends. Anyone who subscribes for a minimum of one month will have lifetime access to our amazing, supportive online community!

Can I give The Pampered Parent as a gift?

Of course! In fact, we encourage it! This self-care subscription box is such a special gift to give a friend or family member.

Follow these steps to gift The Pampered Parent:

  1. Select the “month-to-month gift plan”
  2. Choose when your gifting subscription will start and for how long it will be active